About Us
The Global Leader in Food Incident Management
Food is more than a product—it’s part of everyday life. It brings families together around the table, marks celebrations and traditions, and fuels communities around the world. The companies that produce, distribute, and serve that food carry an enormous responsibility: protecting the people who trust them.
Instant Recall exists to help the food industry uphold that responsibility. For more than two decades, our team of food safety and recall experts has helped to ensure that when a food safety or quality event occurs, organizations can act with speed, confidence, and clarity—protecting customers, safeguarding brands, and helping strengthen the safety and integrity of the global food supply.
Executive Team
Michael Martin
Michael Martin is a co-founder and Chairman of Instant Recall LLC. Prior to Instant Recall, Mike co-founded Red Alert, a provider of network monitoring services. Under his leadership, forgoing debt and venture capital, Red Alert grew within 5 years to serve over half of the Fortune 1000 on a continuing basis. He served as CEO from Red Alert’s inception in 1995 until its sale to Keynote Systems, Inc. in late 2000. Previously he held various engineering, sales and management positions at IBM and Nortel Networks. Mike was a President’s Endowed Scholar at Texas A&M University.
Shaun Dawson
Shaun Dawson is a co-founder and Senior Vice President for Development at Instant Recall. Previously, Shaun served as a software developer at Red Alert, and later as Director of Technology for the Red Alert division of Keynote Systems. Prior to Red Alert, he was the lead Developer and Systems Administrator for Matrix Information and Development Systems (MIDS – later Matrix.Net), where he specialized in Internet performance monitoring. While there, he developed a patented algorithm for detecting Internet performance events. Shaun also co-founded Cyrano Interactive, an interactive multimedia development company, and founded Penguin Air, an aviation software company. He is the author of ‘The Last Bounty Hunter’, a PC version of a popular arcade game, released by American Laser Games. Shaun was a National Merit Scholar and holds a B.S. in Electrical Engineering from the University of Texas at Austin.
Tim Klein
Tim Klein is a co-founder, Vice President and Acting Vice-Chair for Development at Instant Recall. Prior to co-founding InstantRecall, Tim co-founded Red Alert, serving as Red Alert’s Chief Technology Officer until Red Alert’s sale to Keynote Systems, Inc. in late 2000. Previously, he was a software researcher for Texas Instruments, and a software engineer for Lexis-Nexis, where he co-invented a patented system for specialized natural language processing. He was a National Merit Scholar, and holds an M.S. degree in computer science from Ohio State University, as well as two Bachelor’s degrees.
Alexey Karasev
Alexey Karasev is the Director of Operations at Instant Recall. In this capacity, Alexey is responsible for structuring and overseeing the day-to-day operations at the corporate and system administration levels, as well as managing the implementation of service to our new client accounts. Prior to joining Instant Recall, he served as a Senior System Administrator at Keynote Systems. Previously, he was a Product Marketing Specialist for Ericsson’s Mobile Internet Solutions Group. Alexey holds an International Management degree, summa cum laude, from State Technical University of St. Petersburg, Russia, and earned his MBA from the University of Texas at Dallas.
Susan Linn
Susan Linn is the VP of Industry Relations at Instant Recall. Prior to joining InstantRecall, she was Director of Regulatory & Technical Services for Sysco Corporation, where she managed food recalls for 17 years. Susan has over 30 years of experience in the food industry including Food Safety, Quality Assurance, Product Development and Regulatory positions. She holds a B.S. in Food Science and Nutrition from California State University, Northridge and a M.S. in Food Safety from Michigan State University. She is a member of the Institute of Food Technologists and the International Association for Food Protection.
Michael Schmit
Michael Schmit is the Vice President of Sales at Instant Recall. He began his sales career with Ringling Bros. and Barnum & Bailey Circus as a regional sales and marketing director for The Greatest Show on Earth™ and Walt Disney World On Ice™ productions. Michael has extensive sales and sales management experience with B2B and B2C companies, spanning more than 30 years with Philips Medical Systems, Kimberly-Clark Professional, Steritech, Solaris Paper and ComplianceMetrix (CMX). He holds a B.A. in Economics from San Diego State University and resides in Austin, TX.
Board of Advisors
William D. Elliott
Bill Elliott serves as legal counsel for Instant Recall LLC. Elliott is past chair of the Board of Directors of the State Bar of Texas, past chair of the Finance Committee and past member of the Executive Committee. He is past chairman, Section of Taxation, State Bar of Texas, and past president of the SMU Law School Alumni Association. A native of Sherman, TX, Elliott holds law degrees from Southern Methodist University School of Law (J.D. 1973) and New York University School of Law (LL.M. in Taxation 1974).
Clay Cipione
Claymon A. Cipione brings a lifetime of development and operational experience to the board of Instant Recall. Most recently, Cipione was Corporate VP and CIO of AMD, a global provider of innovative processing solutions in the computing, graphics and consumer electronics markets. Prior to that, Cipione co-founded Newisys, a server and storage company based in Austin, TX (later acquired by Sanmina-SCI in 2003). He was also senior vice president of software development at America Online (AOL), where he led the company’s world-class team of 800 software developers whose work supports the communication needs of its 35+ million users. He spent 25 years at IBM where his last assignment was the creation of AIX and the RS6000.
Kyle Mistele
Kyle Mistele brings to Instant Recall a wealth of experience in cybersecurity, artificial intelligence and emerging, best of breed, tech stacks and architectures. His experience includes serving as Engineering & Product Lead for Zelus LLC, performing offensive cybersecurity consulting for various firms, winning numerous cybersecurity competitions and awards, and diverse software engineering roles. He is the founder of Constellate AI, which provides managed private AI solutions for businesses. He holds a Bachelor’s degree in Computer Science from Southern Methodist University, and he is an Offensive Security Certified Professional (OSCP).